Control data collection
The cwsuper.cgi interface gives access to field management actions for each project that is defined as "active" in BASEprojets. The following paragraphs describe each column of cwsuper.cgi interface.
Define or stop updatesThis column may contain an open folder icon or a skull icon. The open folder icon indicates that there is no update planned for the project; clicking on this icon brings up the update planning interface (cwsuperpro.cgi). The skull icon indicates that there is an update planned for the project; clicking on this icon stops the automatic update and brings up the update planning interface.
Most recent updateThis column indicates when then most recent project update has taken place — as long as a call queue exists for the project.
Next updateThis column documents in how many minutes the next project update will take place.
Additions with the most recent updateThis column informs about the number of telephone numbers which were added to the call queue at the last project update (e.g., new numbers, appointments, numbers brought back after a pause).
Numbers available to interviewersThis column contains the number of telephone numbers currently available for interviewers to use (the call queue). Note that numbers in time zones which are currently closed (because of the project start and end times) are included in this total.
Number of interviewersThis column reports on the number of open BASEtemps slips for each project. A value followed by a question mark refers to time slips opened before the current day. The numbers are hyperlinked to a cwnav.cgi list of the corresponding time slips.
Completes according to cwstatsThis column reports the numbers of completed questionnaires according to the cwstats data base which is updated every hour.
Condition of the fieldworkthis icon produces a large table describing the state of the fieldwork based on the last call result; the table comprises three parts:
State of the call queueThis icon displays a table describing the state of call queue: it offers a breakdown of numbers by strata and last call result. The page also reports the parameters of every update performed since the last reinitialization of the call queue. A red (rather than yellow) icon indicates that the most recent update encountered some constraints (e.g., closed strata, strate where the maximum number of allowed numbers is reached).
Case groupsThis icons brings up a listing of existing groups of cases that were predefined for use by the interviewers in selecting the cases they will be provided from the call queue.
Cases by resultsThis icon calls cwfreq.cgi and automatically builds a table according to call results and strata; each combination of a call result and a stratum is hyperlinked to the underlying list in the cwnav.cgi program.
ProductivityThe Gantt chart icon opens cwprod.cgi with a selection for the current project. Productivity stats are available from there.
Entry in BASEprojetsThis icon opens the BASEprojets entry for a given project.
UtilitiesThis icon brings up a cw.cgi menu with the project already selected.
Automatic quota closure
If the required conditions are fulfilled, CallWeb automatically closes PRESTRATE-based quotas as soon as the first interviewer reaches the quota-filled situation. Thereafter, no more cases from this newly-closed quota is dispatched or added to the call queue. The conditions that are necessary for this automation are as follows:
To re-open a quota that was closed after being reached, perform the following actions: