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Appendix A
Recent changes and additions
Date
Change / addition (other than performance enhancements and bug fixes)
November 18, 2010
Support added for Asterisk 1.6.
July 7, 2009
Addition of the ability to
transfer robot calls
to a human agent.
June 4, 2008
The information displayed on the called telephone is set by the project designer in configuration files overall and on a project by project basis.
April 4, 2008
Addition of extra precautions to avoid calls outside of planned hours (call requests older than 15 minutes are ignored).
April 4, 2008
Addition of the
Robot caller id
pound instruction that specifies which number the IVR robot displays when calling.
April 2, 2007
The CallWeb robot system identifies and manages ZAP channels stuck in resetting mode.
April 1, 2007
The CallWeb robot system has now placed more than 6 million calls.
March 31, 2007
The CallWeb robot system has now placed more than 2 million calls.
March 25, 2007
Addition of distinct usage of PRI (local and long distance calls) and LD-T1 (long distance calls only) lines using
usager.conf
instructions.
November 26, 2006
Redesign of the robot system to run as a continuous process rather than as an HTML page; addition of a central robot management module as part of cwsuper.cgi.
November 2, 2006
Modification of the call disposition management system to reduce the system requirements and to move the load from the Asterisk server to the CallWeb server.
October 21, 2006
The CallWeb robot system has now been tested with half a million calls.
October 3, 2006
Addition of the ability to use as many lines as are available while leaving enough for human interviewers.
July 31, 2006
Official launch.
Appendix A
Recent changes and additions
Date
Change / addition (other than performance enhancements and bug fixes)
November 18, 2010
Support added for Asterisk 1.6.
July 7, 2009
Addition of the ability to
transfer robot calls
to a human agent.
June 4, 2008
The information displayed on the called telephone is set by the project designer in configuration files overall and on a project by project basis.
April 4, 2008
Addition of extra precautions to avoid calls outside of planned hours (call requests older than 15 minutes are ignored).
April 4, 2008
Addition of the
Robot caller id
pound instruction that specifies which number the IVR robot displays when calling.
April 2, 2007
The CallWeb robot system identifies and manages ZAP channels stuck in resetting mode.
April 1, 2007
The CallWeb robot system has now placed more than 6 million calls.
March 31, 2007
The CallWeb robot system has now placed more than 2 million calls.
March 25, 2007
Addition of distinct usage of PRI (local and long distance calls) and LD-T1 (long distance calls only) lines using
usager.conf
instructions.
November 26, 2006
Redesign of the robot system to run as a continuous process rather than as an HTML page; addition of a central robot management module as part of cwsuper.cgi.
November 2, 2006
Modification of the call disposition management system to reduce the system requirements and to move the load from the Asterisk server to the CallWeb server.
October 21, 2006
The CallWeb robot system has now been tested with half a million calls.
October 3, 2006
Addition of the ability to use as many lines as are available while leaving enough for human interviewers.
July 31, 2006
Official launch.