Selecting a project, strata and types of calls

Once logged-in, the interviewer is shown the list of all active projects. He/she clicks on the button corresponding to the project he/she was attributed for the shift.

The interviewer then needs to identify the cases he/she was told to work on. The case selection is always based on the stratum membership and on call dispositions, at a minimum. It is possible to add a third selection criterion, as is displayed below and as is explained on the next page.

If call groups are defined for the project, the interviewer case selection windows includes a radio group (as in the exemple above) which includes each of the groups defined as well as the capacity to make an ad hoc selection. Interviewers are expected to make the selection which corresponds to the instructions they were given.

The system asks for confirmation and validates these entries before proceeding with the interviewing process.

The selection made by the interviewer on this menu is stored in the BASEtemps data base for eventual audit.